A well-known taxi firm has announced it is closing after continued low demand for services in the Vale of Evesham.
KLA Taxis, which has been operating in the Vale of Evesham for several years now, is closing following ‘an extremely difficult decision’.
A statement from KLA Taxis said: “It is with a very heavy heart that we have to share some incredibly difficult news with our loyal customers.
“After many years of serving the people of Evesham and the surrounding areas, KLA Taxis will be closing its doors.”
The company cited rising operating costs, a difficult economic climate, and growing competition from larger operators like Uber as key factors behind the closure.
It said that undercutting by bigger firms had made it impossible for a small, independent operator to compete while maintaining the level of service customers expected.
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The statement added: “Sadly, the demand for our services has declined significantly, particularly during the evenings, and the reduction in bookings has reached a point where continuing to operate is simply no longer sustainable.”
KLA Taxis operated a 24-hour booking service through phone, app, and email and was considered one of Evesham’s biggest taxi operators.
The company thanked its customers for their loyalty and support over the years.
The statement said: “Thank you to every customer who has booked with us, recommended us to friends and family, used our app, travelled with our drivers, supported our social media and, most importantly, chosen to support a local independent business.
“Every booking has meant something to us.”
The company said it had been proud to serve the community, providing transport for daily journeys, nights out, airport runs, and countless last-minute requests.
It acknowledged that the closure would come as a disappointment to many and apologised for no longer being able to continue the service.
It is unclear exactly when KLA Taxis will stop operating; however, an Evesham Journal reporter did attempt to clarify this multiple times today, but the business did not pick up the phone.