THE best and worst GP practices in the city have been revealed, showing a postcode lottery when it comes to overall patient experience.
The GP Patient Survey is a barometer of GP practice services across England, shining a light on how each surgery has performed in 2026, including overall experience.
Ranked top in Worcester is Spring Gardens Medical Practice with an overall good patient experience rating of 86 per cent, but at the bottom are Elbury Moor Medical Centre and St John’s House Surgery where just 68 per cent of patients said they had a good overall experience.
From how easy it is to get through to your GP practice on the phone to how helpful staff are, the results are considered important because the service is often people’s first point of contact with the NHS. It is a GP surgery which provides a first assessment and diagnosis, refers patients to other parts of the health service for treatment and care and reduces the burden on emergency departments and hospitals.
The latest official statistics for England for the GP Patient Survey were published today (July 9), presenting the results of aggregated data collected by online and postal surveys from January 2 this year and April 13 this year.
BEST: Spring Gardens Medical Practice has the best overall patient experience within Worcester according to the 2026 patient survery (Image: Google Maps)
More than 650,000 patients in England completed the 2026 survey, carried out between January and April this year.
READ MORE: Spring Gardens Medical Practice closed over power outage
In total 654,714 forms were completed across England, 22 per cent of the 2,968,415 forms handed out by GP practices.
GP surgeries ranked best to worst in Worcester city
(1) Spring Gardens Medical Practice in Providence Street, Worcester (overall good rating 86 per cent)
Forms distributed – 418, forms completed – 98, forms completed percentage – 23 per cent
(2) Barbourne Health Centre in Droitwich Road, Worcester (overall good rating 81 per cent)
Forms distributed – 366, forms completed – 109, forms completed percentage – 30 per cent
(3) St Martin’s Gate Surgery, Newtown Road, Worcester (overall good rating 77 per cent)
Forms distributed – 360, forms completed – 107, forms completed percentage – 30 per cent
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(4) Severn Valley Medical Practice – Henwick Halt in Ingles Drive, St John’s, Worcester and Lyppard Grange Medical Centre, Ankerage Green, Warndon Villages, Worcester (overall good rating 77 per cent)
Forms distributed – 380, forms completed – 109, forms completed percentage – 29 per cent
RANKLED: Elbury Moor Medical Centre in Fairfield Close in Worcester was the lowest ranked GP practice in the city according to the 2026 GP surgery released on Thursday (Image: Supplied)
(5) Haresfield House Surgery, Turnpike House Medical Centre in Newtown Road in Worcester (overall good rating 76 per cent)
Forms distributed – 322, forms completed – 103, forms completed percentage – 32 per cent
(6) Albany House Surgery, Albany Terrace, Barbourne, Worcester (overall good rating 76 per cent)
Forms distributed – 356, forms completed – 122, forms completed percentage – 34 per cent
(7) Thorneloe House Surgery, Barbourne Road, Worcester (overall good rating 71 per cent)
Forms distributed – 338, forms completed – 111, forms completed percentage – 33 per cent
(8) St John’s House Surgery, Bromyard Road, St John’s, Worcester (overall good rating 68 per cent)
Forms distributed – 345, forms completed – 108, forms completed percentage – 31 per cent
(9) Elbury Moor Medical Centre, Fairfield Close, Worcester (overall good rating 68 per cent)
Forms distributed – 423, forms completed – 102, forms completed percentage – 24 per cent.
Best GPs in Worcestershire and Herefordshire
Overall in Herefordshire and Worcestershire, the highest ranking surgery was the Surgery Kingstone (Hereford) with a rating of 98 per cent (good), The Glebeland Surgery in Stourbridge (97 per cent) and Cradley Surgery (95 per cent).
The survey looks in detail at issues like the helpfulness of staff, how easy it is to get through to GP surgeries on the phone and how often patients can speak to their preferred choice of professional.